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Real Estate
29 Middle Street, CLEVELAND 4163 | 07 3286 6644
LANDLORD INFORMATION
WHAT IS A PROPERTY CONDITION REPORT?
CONDITION REPORTS
Before the Tenant takes possession of the property, we complete a full Entry Condition Report, complete with photographic records.  The report details all fixtures, fittings and the condition of the property.  The tenant then has three business days to verify the report, making their own comments where necessary, sign & return the report to our office.  They are provided with a copy of this report for their records & a copy is also sent to the owner.  At the eventual vacating of the property by the tenant this report forms the basis on which the Exit Condition Report is compared - save for normal wear & tear.
WHAT IS A ROUTINE INSPECTION?

ROUTINE INSPECTIONS 
Routine inspections providing detailed written & photographic reports are conducted every four (4) months.  Prompt advice is given to the Owner of any maintennace required, preventative maintenance &/or refurbishment suggestions to ensure the property will achieve its prime investment return.
WHAT HAPPENS WHEN A TENANT STOPS PAYING RENT?
TENANT PAYMENT ISSUES
When a tenant falls behind in their rental payments they are issued with a notice of breach advising them that they are behind and requesting that they rectify the problem. If this is not done within the stipulated time period then a termination notice is issued requiring that they vacate the premises.
HOW DO TENANTS PAY THEIR RENT?
TENANT RENT PAYMENT OPTIONS
Tenants have several options to pay their rent, leaving no excuse for late payments.
By cheque or money order - Internet Banking through their chosen financial institution or Direct debit from their nominated bank account via a third party entity.
Cash within our agency - obviously a least preferred option (staff safety)
WHEN DOES THE RENT MONEY GET PAID INTO MY ACCOUNT?
OWNER DISBURSEMENT
Our Trust Account is closed off and and Owner Disbursement is run on the first working day of each month, but we do perform mid-month disbursements for those owners who require access to their funds more frequently.  Generally funds are electronically transferred directly to your nominated account or if you prefer, a cheque is posted.  Should you elect the EFT process your rent proceeds are available as cleared funds as soon as they are in your account (better than waiting five working days for a cheque to clear!)  We promptly email &/or post your statements with copies of any invoices for maintenance works, Council Rates, Insurance Premiums, Body Corporate Fees etc. which may have been deducted from the rental proceeds during the month.